Terms & Conditions

Terms & Conditions

Settlement of Payment/Invoicing

In Swiss francs (CHF) before the examination – no cheques - and upon receipt of invoice or for late/urgent registrations via PAYPAL (CHF). Please email us to  request payment via PAYPAL .

Candidates will not be allowed to sit the exam if invoice has not been settled before the examination unless special conditions apply.

Important: If candidates are responsible for exam hosting fees, the exam board or institution must provide the candidates with our Terms & Conditions as well as information about exam hosting fees. Failure to do this will mean that the exam board or institution will be responsible for settling the fees in the event of a no show or cancellation – see below.


100% for cancellations received 14 days or more prior to agreed exam date. 25% of fee for cancellations received 7 days and more but less than 14 days prior to agreed exam date. 0% refund for cancellations received less than 7 days before agreed exam date.

Return of completed scripts

By DHL immediately after completion of the examination (Monday – Friday) For a Saturday examination at the latest on following Monday.

N. B. mhc Exam Hosting Solutions will not be responsible for providing any specialist equipment relating to the examination in question. This must be supplied by the candidate(s). Please contact us for further clarification.

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